FAQ

Frequently Asked Questions About Our Home Care Services

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Get Started

Learn how to begin your journey with Active Support Care. Discover our process and find the support you need.

Order & Payment

Find all the information you need about pricing, payment options, and financial assistance.

Technical Support

Get assistance with accessing our services online or resolving any technical issues.

Other Questions

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Common Questions

Most Popular Questions

We offer a wide range of services, including personal care, companion care, rehabilitation support, and specialised nursing care, all tailored to meet your unique needs.

Booking is easy! Simply visit our “Contact Us” page or give us a call, and our friendly team will assist you with scheduling a consultation.

Yes, all our caregivers are fully certified and have extensive experience in providing compassionate and professional care.

Absolutely! We create personalised care plans to suit your schedule, lifestyle, and specific needs.

Start by reaching out to us through our website or phone. We’ll guide you through the process and design a care plan that works for you.

Yes, we offer resources and guidance for families and primary caregivers to ensure they feel supported and confident in their roles.

Yes, our care plans are flexible and can be adjusted at any time to accommodate changing needs or preferences.

We offer transparent and competitive pricing, tailored to the type and level of care required. Contact us for a customised quote.

Yes, we are an NDIS-registered provider and can assist with utilising other funding options to make our services accessible.